GENERAL SHIPPING INFO

We do not ship on Saturdays, Sundays, or holidays, so please account for this information when you are making a purchase.

 If you have any extra concerns regarding your order, please refer for our FAQ page. If our FAQ page does not answer your questions, visit our contact page or reach us directly by email at info@ajtouch.com.

While we will do all we can to ensure your order is dispatched on time, ajtouch.com cannot be held responsible for conditions beyond our control such as severe weather delay, postal service interruptions, etc.

* See Mail Carrier Info to learn the statuses with our postal services. 

Once packages leave our hands, the responsibility will be carried over to the respective shipping carrier that was selected during checkout. 

Please read Shopify's Guide for Shipment and Fulfillment for more details.

DOMESTIC — US ORDERS

INTERNATIONAL ORDERS 

'LOST IN TRANSIT' & 'DELIVERED'

DISCLAIMER

Returns and exchanges can only be made within 14 days after the order was received.
ALL refunds may take up to 10-14 days to process.

If you have any specific concerns regarding your transactions, please contact us directly at info@ajtouch.com

After 30 days have passed, we cannot accept any returns or exchanges for any reason.

RETURNS 

EXCHANGES

SKATE DECK RETURNS & EXCHANGES

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Last Updated: April 9th, 2021